The Paperwork Is the Wall

A release for every provider. A disability report typed into SSA's website from memory. Records requests written one at a time. For someone sleeping outside, every missing page is another week of waiting.

One Interview. Every Form.

Ray Tolliver's packet, built from one guided interview in the order a SOAR expert files it. Ray is a fictional sample case.

  1. SSA-3288Consent for Release of Information
  2. SSA-1696Appointment of Representative
  3. SSA-827 × 4A Release for Each Provider
  4. SSA-8000-BKApplication for SSI
  5. SSA-3368-BKDisability Report
  6. Letters × 4Medical Records Requests
  7. MSRMedical Summary Report

NovaCM

AI-Powered Case ManagementSSI/SSDI Edition

Less paperwork. Better casework. More human impact.

Have a saved case file? Load It

How It Works

Answer Once. Every Form Fills.

The caseworker sits with the person and walks the SOAR interview. NovaCM carries each answer into the SSA-3288, every SSA-827, the SSA-1696, the SSA-8000-BK, and the SSA-3368-BK, written the way SSA expects to read them.

novacm.optimanova.ai/case
NovaCMSSI/SSDI EditionSample Case: Ray Tolliver

Step 4

Releases and Letters

Auto-filled SSA-827 releases, records request letters, and the SSA-1696.

SSA-827 Authorization to DiscloseRiverside General Hospital ED (Sample)
Ray S. Tolliver
01/01/1979
Homeless. Mailing address: c/o Agency Drop-In Center (Sample), Washington, DC 20000
No phone
000-00-0000 (Sample)
Riverside General Hospital ED (Sample), 100 Sample Avenue NE, Washington, DC 20000
Yvonne's GuidanceWhen the person has no address, write "Homeless." and then the mailing address where mail reaches them. When there is no phone, write "No phone."
Riverside General EDReady
Northgate Community MHCReady
Fairmont PsychiatricReady
Supported Work ProgramReady

The other three releases fill from the same answers.

Save Case FileDownload 4 SSA-827sNext Step

Every provider, person, and number shown is a fictional sample.

The Person at the Center

His Story Stays in His Words

SOAR applications land when the person's own account carries the evidence. NovaCM keeps the statement in the first person, from the first interview to the final draft.

I loaded cartons, stacked them, and packed orders in a warehouse.

Around spring 2019 I lost track of packing instructions several times each shift.

I stopped showing up because I could not keep my thoughts on the work.

I tried supported work training from November 2025 to February 2026.

From the SSA-3368 in Ray Tolliver's case. Ray is a fictional sample.

Built for the Field

Serious About the Work. Careful With the Person.

7

Guided Steps

From the first conversation to the field office fax, in the order a SOAR expert works.

5

Official SSA Forms Filled

SSA-3288, SSA-827, SSA-1696, SSA-8000-BK, and SSA-3368-BK, from one interview.

0

Client Records Stored on a Server

The case lives on the caseworker's device. Names, Social Security numbers, and dates of birth never reach the AI.

The Platform

One Platform, Built Edition by Edition

SSI/SSDI Edition

Available Now

Housing Stabilization

Planned

Benefits and Recertification

Planned

Care Coordination

Planned

NovaCM starts with disability benefits and grows into the rest of a caseworker's day.

Start With the Sample Case

Open Ray's case and walk all seven steps. Every form downloads exactly as it would for a real person.

NovaCM

NovaCM is an OptimaNova AI product. Developed in partnership with Pathways to Housing DC. Built on the SOAR method, with field guidance from Yvonne M. Perret, MA, MSW, LCSW-C, founder of SSI/SSDI Outreach, Access and Recovery (SOAR).

Guided capture builds on the clinical summary builder prototype by Sara Brown.

A drafting and assembly aid. Every determination and every final report remains the judgment of a qualified human.

Demonstration environment. Use sample data only. Nothing you enter is stored on a server.